About
Carealth Services LTD is a non-medical care and wellness agency that seeks to assist with the challenges of looking after an elderly or sick family member.
Who we are.
Carealth Services LTD is a non-medical care and wellness agency that seeks to assist with the challenges of looking after an elderly or sick family member. We aim to relieve some of the pressures and stresses many families feel when faced with having to care for an elderly Mum or Dad or sick family, as well as coping with their own family pressures such as work.
Wellness is a state beyond absence of illness but rather aims to optimize well-being. The Global Wellness Institute defines wellness as "the active pursuit of activities, choices and lifestyles that lead to a state of holistic well-being."
Understand me and my wants. Help guide my choices. Be present when I need your care and support.
Born out of one family's search for a good caregiver.
This company idea was born in July 2009 after the founder/Director lost his elderly father to a long-term illness. Nursing his father, coupled with part-time elderly care work experience while studying for his degrees in the United Kingdom, brought this idea to life.
However, it was almost 12 years later, in April 2021, when he finally decided to implement his idea. The push to start the Carealth Services Home Care Agency came when his mother had a pacemaker fitted at 82 years old and needed full-time care after her operation. The family looked for a caregiver to help alongside the family members, and eventually found a very good one through word of mouth, which turned out to be the best thing for his mother, sparking a quick and successful recovery.
The caregiver's significant input in his mother's recovery led founder Edward to ask whether there was a wider need for this kind of service. On 15th October 2021, Carealth Services was born and incorporated with limited liability in Uganda.
Our Vision
To be the Home Care and Wellness Agency of choice for the elderly and adults in Uganda by 2026.
Our Mission
To provide outstanding caregiving with respect to the person's culture, religion, preferences and wishes.
An extended healthy life, and better, happier people, that's why we exist.
The Carealth Services goal, understand me and my wants, help guide my choices, be present when I need your care and support, describes what our goals are for our clients every day. Our values are crucial in moulding the way we behave and provide for our clients and one another.
The values every carer is trained on.
Caring
Big-hearted and warm. Treats every person with respect and kindness.
Dependable
Shows up to provide the care that's needed and counted on.
Trustworthy
Never takes advantage of the person they're caring for.
Passionate
Full of enthusiasm for the work and why it matters.
Patient
Meets hesitation and setbacks with calm and understanding.
Compassionate
Feels for the people in our care, not just for them.
Attentive
Notices emotional or physical changes as they happen.
Accountable
Owns the outcome and follows through on every commitment.
Extraordinary
Goes beyond the basics to make someone's day better.
Our strategic framework.
Having identified our three strategic priorities, Compassionate Care, Compassionate People and Compassionate Processes, we built a framework that clearly defines our approach to achieving them, all underpinned by our mission of providing outstanding caregiving with respect to a person's culture, religion, and wishes.
Compassionate Care
That is:
- Caring
- Real
- Safe
Compassionate People
That appreciate a:
- Great company to work for
- Great company to learn from
- Great company that encourages personal growth and retainment
Compassionate Processes
- Embedded company culture
- Embedded rehabilitative processes
What we've done to earn your confidence.
Registered company
Registered with the Uganda Registration Services Bureau.
Every carer background-checked
ID verification, references, and screening before placement.
First-aid & caregiving certified
Role-specific training completed before working with any family.
4.9★ average on Google
Rated by the families and clients we've supported since 2021.